Password management app LastPass said it was investigating a security incident that occurred after an “unauthorized party” compromised their system and gained access to some customer information on Wednesday.


LastPass CEO Karim Toubba said in a blog post that the information is stored in a third-party cloud service shared by LastPass and parent company GoTo. Toubba said hackers used information stolen from LastPass systems in a separate incident that occurred in August of this year and was previously disclosed. Toubba added in his blog post that “customers’ passwords remain securely encrypted.”

We recently detected unusual activity in a third-party cloud storage service currently shared by both LastPass and its affiliate GoTo. We immediately launched an investigation, commissioned Mandiant, a leading security firm, and notified law enforcement.

We have determined that an unauthorized person using information obtained in the August 2022 incident has managed to gain access to certain elements of our customers’ information. Thanks to LastPass’s Zero Knowledge architecture, our customers’ passwords remain securely encrypted.

According to a blog post dated August 22, in the previous incident, a threat actor gained access to the LastPass Development environment by using a developer’s compromised endpoint to steal source code and some proprietary LastPass technical information. LastPass said at the time their system “prevented the threat actor from accessing any customer data or encrypted password vaults.”

LastPass is currently working to understand the extent of Wednesday’s incident and determine what private information was accessed. GoTo, formerly LogMeIn, said it was investigating the incident, but did not disclose whether GoTo users were also affected by the attack. Meanwhile, LastPass products and services remain “fully functional,” Toubba said.

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