Bought a new smartphone? But are you unable to make calls or use the internet due to an unknown SIM card error? If this happens to you, you’ve come to the right page.
When using a new SIM on your smartphone, you may receive an error that reads ‘SIM MM2 not available’. If you’re getting the same error, let me tell you it can be fixed easily.
However, before proceeding with the corrections “No SIM Provided MM2” error, first know what the error means and the actual problem.
What Does ‘No SIM MM2 Provided’ Mean?
‘No SIM Provided MM2’ is a common error especially among those who buy a new smartphone or SIM card.
When you insert a SIM card into your phone, the SIM identifies your phone as yours in the mobile network. Only after identification can you make and receive calls, send SMS and connect to mobile internet.
However, if you get a ‘SIM Not Prepared’ error message after inserting your new SIM card into your smartphone, it means that the SIM cannot share information between your smartphone and your cellular network provider.
Why does the ‘SIM Not Prepared MM2’ error appear?
Well, there isn’t more than one reason triggering the ‘SIM Not Prepared MM2’ error message. Below we have shared some common reasons that lead to this. SIM Not Provided error Messages.
- You have purchased a new SIM card.
- When transferring your contacts to the new SIM.
- Your telecom operator’s servers are unavailable.
- Your new SIM card still needs to be fully activated.
- The SIM Card needs to be connected properly.
These are some of the major reasons that lead to the error message ‘SIM Not Prepared MM2’ on a new smartphone.
How to fix ‘SIM Not Provided MM2’ error message?
1. Restart Your Smartphone
Even if your phone has loaded all the required APN settings for your new SIM card, you need to reboot to activate these settings.
After inserting a new SIM card, make sure to load all settings sent via flash messages to your phone. When finished, restart your smartphone.
After rebooting try searching or connecting to the internet; you will no longer see the ‘SIM Not Prepared MM2’ error.
2. Toggle Airplane Mode On/Off
Enabling airplane mode disables all cellular network connections. This means you cannot use the internet, make and receive calls, send/receive SMS, etc. It means.
You can try enabling and disabling Airplane mode to resolve the ‘SIM Not Prepared MM2’ error message. Doing so will re-establish a new connection and remove any network errors that could have triggered the SIM Not Prepared error.
To enable Airplane mode, you need to pull down the Notification shutter and tap on ‘Airplane mode’ or ‘Flight Mode’. Once enabled, wait a few seconds and disable Airplane Mode.
3. Update Carrier Services
If you’re using an Android smartphone, your phone has the Carrier Services app that connects your phone and mobile networks.
An outdated Carrier services application sometimes leads to the “SIM Not Prepared MM2” error. Also, if you are getting the SIM Not Prepared error without replacing your SIM, there is a good chance there is a problem with Carrier Services. Therefore, you need to update the Google App.
1. Open Google Play Store and tap your device. profile photo.
2. From the list of options that appear “Manage apps and devices”
3. Now Updates available episode.
4. Now, Carrier Services application and install update.
This much! This is how you can update the Carrier Services app on your Android device. If there is no update, your SIM has other problems.
4. Make sure your SIM Card is Activated
In many countries, SIM cards require less than 24 hours to activate. However, in some areas it may take a few days.
So, if you have purchased a new SIM card and inserted it in your phone, you will have to wait for your SIM to be fully activated.
You will get a ‘SIM Not Provided MM2’ error when making a call or sending an SMS until the telecom operator activates your SIM card. You can reach your Operator or Network Provider at any other number to inquire about the activation status.
5. Make sure the SIM card is properly inserted
If your SIM card is activated and ready to make calls, you will still get the ‘SIM Not Prepared MM2’ error message; then you need to check if the SIM is properly seated in your Phone.
Even if your SIM card is inserted correctly, you should check for physical damage. The problem can even be found in your SIM Card Slot.
You can turn off your smartphone and remove the SIM card. After removing it, plug it back in and turn on your smartphone. After restarting, wait for the cellular network to appear and then try to make a call.
6. Insert the SIM Card into a different slot
If you have a dual SIM smartphone, you can insert your new SIM card in a different slot. If the other slot is already full, replace the SIM cards.
Trying another slot will help you eliminate any SIM card slot related issues on your smartphone. If SIM Card slot has problem then you will get same ‘SIM Not Prepared MM2’ or other network error even with your active SIM card.
7. Contact or Contact Your Network Provider
‘No SIM Prepared MM2’ is usually a SIM Card related error. In rare cases, it has to do with your smartphone.
So, if you’ve done your best to fix the problem but nothing has worked for you, then it’s time to contact or reach out to your Network Provider.
You can take your SIM card to your Network provider or contact them with another number and explain the problem. Tell them what you have tried to resolve the ‘SIM Not Prepared MM2’ error.
They will help you solve the problem. If it is a network related problem, it will be fixed in a few days.
8. Get a new SIM Card
If your network provider is unable to fix the problem or if your phone frequently displays an error message, it’s time to get a new SIM Card.
You can get a new SIM Card for your old phone number through MNP. However, this is the least recommended method and you should request a new SIM card if the problem still needs to be resolved even after complaining to your Network Provider.
Also Read: How To Fix ‘SIM MM2 Failed’ Error Message
We have shared all possible ways to resolve SIM Not Prepared error message. So, here are some simple steps to fix ‘SIM Not Prepared MM2’ error message on a smartphone. If you need more help resolving the ‘SIM Not Prepared MM2’ error, let us know in the comments below.